We Offer Multilingual DTP and Localization Engineering Support to help you with your projects
Since we started out in 2011, our mission has been to provide language service providers with great support. DTP, localization engineering, PDF conversions and ad-hoc tasks: we have gradually expanded our services offering to answer your needs.
Our team members have a background in IT, project management, languages and translation, which gives us the right set of skills to understand your needs and manage your files.
We are headquartered in the Netherlands and have embraced remote working from the start. It has allowed us to go and hire the right talents where they are. Our team is multilingual and multicultural, which makes us particularly well-suited for the localization industry.
OUR PROMISE TO YOU
Our values define who we are as professionals and as a company. This is what you can expect from us. Always.
Quality is paramount to us. We follow a robust quality assurance (QA) process for all our projects.
- QA is always performed by a second team member to ensure a fresh pair of eyes reviews the work before our delivery.
- In projects with very sensitive content (e.g. medical OCR work), we add a second round of QA by a third team member.
We know how crucial speed can be to the success of your projects. We have the know-how and tools to ensure we work effectively to help you meet your deadlines. We strive to offer you fast turnaround times whenever possible, and you can count on us to answer your emails within 30 minutes during our working hours.
We value your trust and make sure to take all the necessary measures to protect the safety of the data contained in your files.
Quality, speed, and confidentiality are of value only when they are consistently part of a service. You can count on us to stick to our standards for all the projects we do with you.
This is the sum of all our values: we strive to deliver quality and offer fast turnaround times consistently. We want to be your trusted business partner and we see reliability as an essential part of working with you.
Among other things, this means that, in the rare occurrences of a mistake slipping in, we make sure to:
- Correct it and redeliver the file(s) asap
- Investigate to understand what happened and why, in order to adapt our processes and prevent the issue from happening again..